Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

When our team arrives on the scene for a water damage emergency, they start with a comprehensive inspection of the property. They look for damage as well as other potential complications. The source of the water loss must be contained to prevent the damage from spreading. Each job is different and with that, our team has learned to adapt and overcome a plethora of obstacles. At this step, our team is looking to define the scope of the damage so that they can develop a proper plan of action to help remediate the water damage and restore your home “Like it never even happened.”

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction